My current PhD dissertation research examines patient experiences of virtual healthcare. Uptake in virtual care has accelerated in Ontario during the COVID-19 pandemic. While online or mediated visits may be a new way for most practitioners to interact with their patients, the foundations for understanding these experiences (for both patients and practitioners) may be found … Continue reading Patient Experience and Virtual Healthcare
Explanatory Journalism
I have just finished a 2 year stint as the Program Coordinator for Explanatory Journalism, Impact and Uptake, a SSHRC funded research project at X University's Faculty of Communication and Design. The Explanatory Journalism Impact and Uptake (XJO) project explores the character and influence of academic explanatory journalism. The project examines The Conversation, an international … Continue reading Explanatory Journalism
Watchtime Canada
I co-authored YouTube's first research report on creators & consumers: Watchtime 2019. Google commissioned X University's Audience Lab (where I was a graduate research assistant) to examine the role of YouTube in Canada’s media ecosystem with a report focusing on Canadian YouTube creators and consumers.The study proved groundbreaking on two fronts:Nationally: YouTube has been available in … Continue reading Watchtime Canada
The Audience Lab
Graduate researcher at Ryerson University's FCAD Audience Lab. The Audience Lab is an innovative and interdisciplinary research network that aims to understand contemporary media consumption and user/audience experiences. We work with industry partners to tackle challenging questions related to audience research, digital communication, and human-computer interaction and specializes in trend analysis, persona development, and millennial/generation Z … Continue reading The Audience Lab
Hanako Smith 